Quickstart: Access Your Account
Logging into Kraken ensures the safety of your crypto assets. Always use a strong password, enable MFA, and monitor active sessions.
1
Register using a verified email and complete all account verification steps.
2
Set a strong, unique password and secure it with a password manager.
3
Enable Multi-Factor Authentication (MFA) using TOTP apps or security keys.
4
Regularly review device activity and revoke unrecognized sessions.
Multi-Factor Authentication (MFA)
MFA provides an extra layer of protection. Use TOTP authenticator apps (Google Authenticator, Authy) or hardware keys. Avoid SMS-based MFA for higher security.
TOTP Apps
Secure access with Google Authenticator, Authy, or Microsoft Authenticator, with backup codes stored safely offline.
Hardware Security Keys
FIDO2/WebAuthn keys provide strong, phishing-resistant security.
Tip: Keep backup codes offline and never share credentials.
Account Recovery
If access is lost, use backup codes or verified email. Contact Kraken support if needed, and maintain updated identity documentation for a smooth recovery.
Troubleshooting
- Confirm correct email and password entries.
- Check device time accuracy and browser compatibility.
- Clear cache or use private/incognito browsing if login issues occur.
- Reach out to official Kraken support for assistance.
FAQ
Q: Can I use biometrics? Supported on mobile devices: Face ID/Touch ID login available.
Q: Lost MFA device? Use backup codes or follow Kraken support recovery instructions.